Material Updates (Updated 2/9/2023)
UPS Shipping now available! All items in stock.
As baseball, softball, and tennis are right around the corner, we have been working hard to get alternative shipping solutions added to the shop. With USPS continuing to struggle in many areas, we have chosen to add UPS to the mix. In 2022 we used UPS exclusively, and with great success, for all international orders and have now made it available to our domestic customers as well. Available right now, in addition to most(*) of our previous USPS methods, we have added UPS Ground, 2 Day, and Next Day Air options. In order to accommodate this, the following changes should be noted:
1.) Free First Class shipping is no longer available. Let’s face it, there’s no such thing as free shipping. Rather, the bulk of the shipping cost was baked into cost of the item. With USPS continuing to change regional rates, this was too difficult to accurately maintain. First Class shipping will still be available on these parts, auto-calculated based on customer location. The cost of these items has been reduced in the store to compensate for the loss of the free shipping.
2.) Because we had to turn on auto-calculate based on product weight, the existing cost calculator for the USPS Flat Rate Priority and Express may over charge on large orders with multiple line items. As we continue to work through solutions, rest assured that we will refund any overpayment of shipping fees. Shipping is not a revenue stream for us.
3.) As USPS has been our primary means of shipment for 10 years, please bear with us as we learn how to navigate multiple shipping methods. We will continue to strive to ship same on most orders that enter our system before 11:00 AM Central. But as goes with all new things, there may be hiccups along the way that we will have to adapt to. Thank you for your patience as we do so.
Still with us? Wow, that was wordy. Sorry about that…shipping is way more complicated than it should be (don’t even get me started on individual state sales taxation…oy vey!). But these are much needed steps to add the merchandise sales we discussed earlier in the year. We will be adding embroidered hats and heat transferred products, along with some customization options in the near future. Celebrating 10 years in the business has been fun and we hope you will join the ride.